Notifications & Alerts
Overview
SARA supports email-based notifications for critical events and updates throughout various processes (e.g., Purchase Requests, Timesheet Approvals, System Updates). These notifications ensure that users are promptly informed about pending tasks, status changes, or important announcements.
Features & Functionalities
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Email Notifications
Automatic emails are sent when certain triggers occur, such as a purchase request approval, a timesheet rejection, or a supplier registration requiring review. -
Automatic vs. Manual Alerts
In some modules, alerts are automatically dispatched whenever a status changes. In others, a user with sufficient permissions can manually send reminders or notifications (e.g., “Remind collaborator about an overdue timesheet”). -
Configurable Notification Settings
Administrators can adjust system-level settings that define who receives notifications, how frequently they are sent, and for which events. -
Audit Logging
Notification actions (e.g., “Email sent to user X about event Y”) can be recorded in the logs, providing traceability and compliance checks. -
Future Integrations
Although currently email-based, SARA may expand to include in-app popups, push notifications, or third-party integrations (e.g., Slack, Teams) if requested.
FAQs & Best Practices
Who receives notifications?
It depends on the module and event type. For instance, purchase request approvals might notify the requester and the purchasing manager, while timesheet rejections notify only the employee and HR.
Can I turn off certain notifications?
Users or administrators (depending on permissions) may adjust their notification preferences to reduce email clutter. However, key system alerts (e.g., system downtime) remain mandatory.
How do I confirm if an email was sent?
Check the relevant module’s logs or speak with a system administrator to verify recent notification events. In some cases, you can also see a “Last notification sent” timestamp.
Does SARA send reminders for overdue tasks?
Yes. If configured, SARA can send periodic reminders to users regarding overdue approvals or pending submissions (e.g., late timesheets).